RETURNS

Please inspect your order upon receipt!

Returns of worn, washed, decorated, discontinued, altered or closed out merchandise will not be accepted. All returns and exchanges must be in the original package and condition for resale. Clearance items are non-returnable. Non-stocked or special ordered merchandise cannot be returned.

 

To return goods:

•Contact the customer service to obtain a Return Authorization Number within 15 days of the product receipt date.

•Returned goods must be accompanied with the packing list.

•Mark the outside of the box with RA#, otherwise package will be subject to return at the customer’s expense.

•Credit will not be issued until inspection of merchandise is approved by Spectrum. It is the customer’s responsibility to return items to be inspected and approved for credit.

•Return authorization numbers are voided if the merchandise is not received within 15 days of the RA date.

•Non-defective, unclaimed, undeliverable, refused, changed or canceled orders are charged a 20% restocking fee, plus freight.